What we build
Six services. One rule: it has to connect to what you already use.
Every engagement is scoped as a fixed-price, fixed-timeline package with a measurable outcome — not open-ended consulting. Pick the process that’s costing you the most hours and we’ll start there.
Workflow automation
Never miss a job to a missed call
Missed-call recovery, AI reception, automated quoting, and appointment booking/confirmation — the manual, time-sensitive processes that quietly cost trades, hospitality and services businesses jobs every week.
Built on n8n, Make, Zapier and Twilio — connected to your existing phone system and calendar. 
AI assistants
A team member who never sleeps and never forgets a policy
Custom chat or voice assistants trained on your own processes and answers — not generic AI. We help you choose the right model (Claude, GPT, Gemini) and handle where the data lives.
Data-residency and Australian Privacy Act considerations are part of the scope, not an afterthought. 
Marketing & sales automation
Stop losing enquiries to “we’ll follow up later”
Lead follow-up and nurture sequences, review and reputation management, and CRM pipeline nudges — turning enquiries that go cold into a measurable, automated system.
Works with HubSpot, Pipedrive or whatever CRM you’re already paying for. 
Admin & document AI
Data entry that no longer needs a person
Invoice and receipt processing, client-intake paperwork, and document handling for accounting, bookkeeping, legal and finance-broking businesses — built for the busy-season crunch.
Integrates with Xero and MYOB rather than asking you to switch platforms. 
AI-ready websites
A site that converts humans and gets found by AI search
Lead-generating websites for services businesses: clear architecture, honest pricing pages, booking built in, and the structured data that helps AI Overviews, ChatGPT and Perplexity recommend you.
WordPress-based builds with schema.org markup, on hosting you already control. 
Management dashboards
One live view instead of three spreadsheets, all three weeks old
Pulling data from accounting (Xero/MYOB), CRM and operations tools into a single dashboard, so decisions get made on what’s actually happening — not what happened last month.
Built in Power BI or Looker Studio, tied to the systems you already run reports out of.
How an engagement works
Built on your tools, not another platform to log into
01
Map the process
We sit with whoever does the job today and write down what actually happens — including the exceptions they work around without thinking about it.
02
Build on your stack
The automation connects your existing phone system, calendar, CRM and accounting software. Nothing gets replaced unless it deserves to be.
03
Test on real data
We run it against last month’s real calls, jobs or documents, so you can see what it would have done before it touches a live customer.
04
Hand over and tune
Your team gets trained on it and we stay on for the first month, adjusting as the edge cases surface.
Questions
The things people ask on the first call
Will customers know they’re talking to an AI?
Yes — it introduces itself as an assistant. Pretending otherwise damages trust and, in some contexts, breaches Australian consumer guidance.
What happens to our data?
We’ll document exactly what’s stored, for how long, who can see it, and where it’s processed — and flag anything relevant under the Australian Privacy Act before we finalise scope. Nothing is used to train public models.
Do we have to change our phone system, CRM or accounting software?
Almost never. We build around what you already pay for and only recommend a change when the existing tool genuinely can’t do the job.
What if the automation gets something wrong?
Anything the system isn’t confident about is escalated to a person with the full context attached, rather than guessed at.
How is this priced?
Every package is quoted as a fixed build fee plus an optional monthly retainer for hosting, monitoring and tuning — agreed before any work starts.
Not sure which service fits?
Tell us what’s eating the most time and we’ll point you at the right starting package on the call — no obligation.